(226) 499-5889
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London, ON
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Frequently Asked Questions
Find answers to common questions about our moving services
Questions Customers Ask Us Most
12 questions
Can I leave clothes in my dresser?
Do movers disassemble beds?
Do movers provide floor protection?
How much do movers cost in London Ontario?
Is three movers faster than two?
How long does a 3-bedroom move take?
Do I need to reserve my apartment elevator?
Can you move TVs?
Do movers pack for you?
Do you move outside London?
What size moving trucks do you have?
Do you move pianos and safes?
Booking & Scheduling
6 questions
How far in advance should I book my move?
What's your cancellation policy?
Can I change my moving date?
Do you move on weekends and holidays?
How do I get a quote?
Do you require a deposit?
Pricing & Payment
7 questions
How much does it cost to move?
Is there a minimum charge?
What forms of payment do you accept?
Are there any hidden fees?
Do you offer senior discounts?
Do you offer any other discounts?
How is the final cost calculated?
Services & Coverage
9 questions
What areas do you serve?
Do you provide packing services?
Do you move pianos and other heavy items?
Do you offer storage solutions?
Can you move my business or office?
How far will you travel?
Do you move single items or furniture only?
Can you help me move on short notice?
What size trucks do you have?
Insurance & Protection
8 questions
Are you insured?
What does your insurance cover?
What if something gets damaged?
Should I get additional insurance?
How are my belongings protected during the move?
Are there items that aren't covered by insurance?
Do I need to purchase additional insurance?
What happens if there's an accident during the move?
Preparation & Day of Move
10 questions
What should I do to prepare for moving day?
Do I need to be present during the move?
What items won't you move?
How long will my move take?
What if my move takes longer than expected?
Can I pack some items and have you pack others?
What should I pack in my essentials box?
Do I need to clean my old home after moving out?
How early will the movers arrive?
Can I help the movers to save time?
Special Situations
18 questions
Do you charge extra for stairs?
What if there's bad weather on moving day?
Can you move items to storage first, then to my new home later?
Do you provide boxes and packing materials?
Can you help with furniture disassembly and reassembly?
What about moving items to multiple locations?
Do I need to empty my dresser drawers?
How do you handle parking at apartment buildings?
What's the best time of year to move?
Can I ride in the moving truck?
What if I have a small apartment or condo?
How do you protect my floors and walls?
Can you move items from my garage or shed?
What if I need storage between moves?
Do you move hot tubs and pool tables?
Are your movers trained and experienced?
What happens if it rains on moving day?
Can you move plants?
Still Have Questions?
Our friendly team is here to help!
Call (226) 499-5889
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